{"id":5009,"date":"2025-08-27T16:46:16","date_gmt":"2025-08-27T16:46:16","guid":{"rendered":"https:\/\/dev.flightgolf.vn\/?page_id=5009"},"modified":"2025-08-27T16:47:10","modified_gmt":"2025-08-27T16:47:10","slug":"chinh-sach-giai-quyet-khieu-nai","status":"publish","type":"page","link":"https:\/\/dev.flightgolf.vn\/en\/chinh-sach-giai-quyet-khieu-nai\/","title":{"rendered":"Ch\u00ednh s\u00e1ch gi\u1ea3i quy\u1ebft khi\u1ebfu n\u1ea1i"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"5009\" class=\"elementor elementor-5009\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e54d078 e-flex e-con-boxed e-con e-parent\" data-id=\"e54d078\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-163cfa9 elementor-widget elementor-widget-heading\" data-id=\"163cfa9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p, khi\u1ebfu n\u1ea1i<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fb3dcba color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"fb3dcba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">FlightGolf lu\u00f4n \u0111\u1eb7t quy\u1ec1n l\u1ee3i v\u00e0 tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m trong m\u1ecdi ho\u1ea1t \u0111\u1ed9ng cung c\u1ea5p d\u1ecbch v\u1ee5. Trong tr\u01b0\u1eddng h\u1ee3p ph\u00e1t sinh tranh ch\u1ea5p, khi\u1ebfu n\u1ea1i li\u00ean quan \u0111\u1ebfn qu\u00e1 tr\u00ecnh s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5 \u0111\u1eb7t s\u00e2n golf tr\u00ean h\u1ec7 th\u1ed1ng c\u1ee7a ch\u00fang t\u00f4i, FlightGolf cam k\u1ebft ti\u1ebfp nh\u1eadn v\u00e0 gi\u1ea3i quy\u1ebft m\u1ed9t c\u00e1ch nhanh ch\u00f3ng, minh b\u1ea1ch v\u00e0 thi\u1ec7n ch\u00ed nh\u1ea5t.<\/span><\/p><p><span style=\"font-weight: 400;\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n khi\u1ebfu n\u1ea1i theo c\u00e1c b\u01b0\u1edbc sau:<\/span><\/p><p><b>B\u01b0\u1edbc 1: G\u1eedi th\u00f4ng tin khi\u1ebfu n\u1ea1i<\/b><b><br \/><\/b> <span style=\"font-weight: 400;\">\u00a0Qu\u00fd kh\u00e1ch g\u1eedi khi\u1ebfu n\u1ea1i th\u00f4ng qua m\u1ed9t trong c\u00e1c k\u00eanh ch\u00ednh th\u1ee9c c\u1ee7a FlightGolf:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Email:<\/b><span style=\"font-weight: 400;\"> info@flightgolf.vn<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><b>Hotline:<\/b><span style=\"font-weight: 400;\"> 0866 236 222<\/span><\/li><\/ul><p><b>B\u01b0\u1edbc 2: Cung c\u1ea5p th\u00f4ng tin c\u1ea7n thi\u1ebft<\/b><b><br \/><\/b> <span style=\"font-weight: 400;\">\u00a0N\u1ed9i dung khi\u1ebfu n\u1ea1i c\u1ea7n bao g\u1ed3m:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Th\u00f4ng tin c\u00e1 nh\u00e2n (h\u1ecd t\u00ean, s\u1ed1 \u0111i\u1ec7n tho\u1ea1i li\u00ean h\u1ec7)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">M\u00e3 \u0111\u01a1n \u0111\u1eb7t s\u00e2n (n\u1ebfu c\u00f3)<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">N\u1ed9i dung ph\u1ea3n \u00e1nh c\u1ee5 th\u1ec3<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">C\u00e1c t\u00e0i li\u1ec7u ho\u1eb7c h\u00ecnh \u1ea3nh li\u00ean quan (n\u1ebfu c\u1ea7n)<\/span><\/li><\/ul><p><b>B\u01b0\u1edbc 3: FlightGolf ti\u1ebfp nh\u1eadn v\u00e0 x\u00e1c minh<\/b><b><br \/><\/b> <span style=\"font-weight: 400;\">\u00a0Sau khi nh\u1eadn \u0111\u01b0\u1ee3c th\u00f4ng tin \u0111\u1ea7y \u0111\u1ee7, FlightGolf s\u1ebd:<\/span><\/p><ul><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">X\u00e1c minh v\u00e0 l\u00e0m r\u00f5 n\u1ed9i dung khi\u1ebfu n\u1ea1i<\/span><span style=\"font-weight: 400;\"><br \/><\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Li\u00ean h\u1ec7 l\u1ea1i v\u1edbi kh\u00e1ch h\u00e0ng \u0111\u1ec3 trao \u0111\u1ed5i v\u00e0 th\u1ed1ng nh\u1ea5t h\u01b0\u1edbng x\u1eed l\u00fd<\/span><\/li><\/ul><p><b>B\u01b0\u1edbc 4: Ph\u1ea3n h\u1ed3i v\u00e0 gi\u1ea3i quy\u1ebft<\/b><b><br \/><\/b> <span style=\"font-weight: 400;\">\u00a0FlightGolf cam k\u1ebft \u0111\u01b0a ra ph\u1ea3n h\u1ed3i v\u00e0 h\u01b0\u1edbng x\u1eed l\u00fd ph\u00f9 h\u1ee3p <\/span><b>trong v\u00f2ng kh\u00f4ng qu\u00e1 03 ng\u00e0y l\u00e0m vi\u1ec7c<\/b><span style=\"font-weight: 400;\"> k\u1ec3 t\u1eeb khi ti\u1ebfp nh\u1eadn \u0111\u1ea7y \u0111\u1ee7 th\u00f4ng tin.<\/span><\/p><p><span style=\"font-weight: 400;\">Trong qu\u00e1 tr\u00ecnh gi\u1ea3i quy\u1ebft, ch\u00fang t\u00f4i lu\u00f4n n\u1ed7 l\u1ef1c b\u1ea3o v\u1ec7 quy\u1ec1n v\u00e0 l\u1ee3i \u00edch h\u1ee3p ph\u00e1p c\u1ee7a kh\u00e1ch h\u00e0ng, \u0111\u1ed3ng th\u1eddi \u0111\u1ea3m b\u1ea3o t\u00ednh c\u00f4ng b\u1eb1ng v\u00e0 kh\u00e1ch quan. Tr\u01b0\u1eddng h\u1ee3p hai b\u00ean kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c th\u1ecfa thu\u1eadn, v\u1ee5 vi\u1ec7c s\u1ebd \u0111\u01b0\u1ee3c chuy\u1ec3n \u0111\u1ebfn c\u01a1 quan c\u00f3 th\u1ea9m quy\u1ec1n theo quy \u0111\u1ecbnh c\u1ee7a ph\u00e1p lu\u1eadt Vi\u1ec7t Nam.<\/span><\/p><p><span style=\"font-weight: 400;\">FlightGolf tin r\u1eb1ng v\u1edbi tinh th\u1ea7n h\u1ee3p t\u00e1c v\u00e0 tr\u00e1ch nhi\u1ec7m, m\u1ecdi v\u01b0\u1edbng m\u1eafc s\u1ebd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft \u1ed5n th\u1ecfa, nh\u1eb1m duy tr\u00ec s\u1ef1 tin t\u01b0\u1edfng v\u00e0 h\u00e0i l\u00f2ng tuy\u1ec7t \u0111\u1ed1i t\u1eeb ph\u00eda kh\u00e1ch h\u00e0ng.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b4d5971 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"b4d5971\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><b>FlightGolf tr\u00e2n tr\u1ecdng c\u1ea3m \u01a1n qu\u00fd kh\u00e1ch \u0111\u00e3 tin t\u01b0\u1edfng s\u1eed d\u1ee5ng d\u1ecbch v\u1ee5. Ch\u00fang t\u00f4i lu\u00f4n n\u1ed7 l\u1ef1c mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m \u0111\u1eb7t s\u00e2n golf ti\u1ec7n l\u1ee3i, minh b\u1ea1ch v\u00e0 \u0111\u1eb3ng c\u1ea5p nh\u1ea5t.<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Gi\u1ea3i quy\u1ebft tranh ch\u1ea5p, khi\u1ebfu n\u1ea1i FlightGolf lu\u00f4n \u0111\u1eb7t quy\u1ec1n l\u1ee3i v\u00e0 tr\u1ea3i nghi\u1ec7m c\u1ee7a kh\u00e1ch h\u00e0ng l\u00e0m trung t\u00e2m<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5009","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/dev.flightgolf.vn\/en\/wp-json\/wp\/v2\/pages\/5009","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.flightgolf.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.flightgolf.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.flightgolf.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.flightgolf.vn\/en\/wp-json\/wp\/v2\/comments?post=5009"}],"version-history":[{"count":4,"href":"https:\/\/dev.flightgolf.vn\/en\/wp-json\/wp\/v2\/pages\/5009\/revisions"}],"predecessor-version":[{"id":5013,"href":"https:\/\/dev.flightgolf.vn\/en\/wp-json\/wp\/v2\/pages\/5009\/revisions\/5013"}],"wp:attachment":[{"href":"https:\/\/dev.flightgolf.vn\/en\/wp-json\/wp\/v2\/media?parent=5009"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}